Power Steering Failure, FEH

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Re: Power Steering Failure, FEH

Postby magnum force - February 19th, 2014, 1:12 pm

I am wondering if I should have posted a new thread on Garage section problems and repairs? Mine is not a hybrid, just happened to do a search and this is where I landed.
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Re: Power Steering Failure, FEH

Postby Jay2TheRescue - February 19th, 2014, 2:35 pm

This issue seems to come up most often in the hybrid models, but other Ford models have the electric power steering as well.
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Re: Power Steering Failure, FEH

Postby feh2goup - February 19th, 2014, 11:38 pm

Jay2TheRescue wrote:This issue seems to come up most often in the hybrid models, but other Ford models have the electric power steering as well.


And the other Fords (Edge, non-hybrid Escapes, Fusion etc.) using this steering column design are having the problem also. You can do a search for any of the models and "power steering failure" and find cases. For that matter, it seems like every car has cases of power steering failures.

Only Ford knows the frequency of the failures, but you can get a good picture of the problem at carcomplaints.com
2006 Suzuki Grand Vitara JLX-L, ~Maroon Red
2009 Escape Hybrid Limited AWD, Black, bought Jan.2013
- replaced ambient temperature sensor
- replaced hvac blend door motor
- updated SYNC software
- replaced water pump
- brake job
- replaced steering column
- replaced TPMS sensor
- multiple rear hatch water leaks fixed
- rattle in dashboard resolved as loose bolt in steering column coupler
- replaced underbody a/c lines to rear hvac
- replaced backup sensor
- replaced sway bar links
- replaced one outer tie rod (105,000 miles)
- replaced right front wheel bearing
- replaced ball joints
- another brake job
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Re: Power Steering Failure, FEH

Postby magnum force - February 24th, 2014, 9:02 pm

Well the shop just called and said I can pick up my 2009 Mariner. It was steering column torque sensor. They removed steering column and the part was replaced. Picked it up at a parts store. I guess part was 259.00 and they charged me 4hrs labor. Test drove and works great. No movement in steering wheel when parked and actually has power steering. Also changed spark plugs and checked for other worn front end parts while in the shop. Everything was tight. 200 more for spark plugs and changing them out. We should be good for another 100,000 miles or so now... I HOPE! I will check back in after a short while to let you know that it is still working ok.
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Re: Power Steering Failure, FEH

Postby Chr3412117 - March 11th, 2014, 11:07 pm

I'm trying to get everyone's contact info. My 2009 ford escape power steering went and I see tons of peoples has. I want to go on all the sites and make ford pay for this crap. My email is vtrainersinc@aol.com
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Re: Power Steering Failure, FEH

Postby Jay2TheRescue - March 12th, 2014, 12:44 am

That's probably not going to happen now that you can get a replacement torque sensor and the tools needed to replace it for under $300.
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Re: Power Steering Failure, FEH

Postby FordService - March 12th, 2014, 6:54 am

Chr3412117 wrote:I'm trying to get everyone's contact info. My 2009 ford escape power steering went and I see tons of peoples has. I want to go on all the sites and make ford pay for this crap. My email is vtrainersinc@aol.com
Chris. The more I get the more I can do.


Hey Chr3412117,

Let's chat. :) Have you been to the dealer for this concern? Let me know and I'll look into available options on my end.

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Re: Power Steering Failure, FEH

Postby feh2goup - March 16th, 2014, 6:26 pm

While searching for a Ford TSB for tailgate / hatch leaks, I found this TSB.

On Feb. 07, 2014, Ford issued a TSB relating to the steering:
http://www.automd.com/tsb/bulletin_b367228/

2009 Ford Escape Steering Service Bulletin 367228

NHTSA: Action Number: 10054916 Service Bulletin Number: 367228

Report Date: Feb 07, 2014
Component: Steering

Summary: Ford/mercury: if diagnostic code b2278 is stored in power steering control module (pscm), it needs replacing with torque sensor service kit that is available and if not, does not apply. Model 2008-2012 escape, 2008-2011 mariner.


I'd speculate this is not the same as the problem requiring replacement of the whole steering column/rack. I understand the more serious problem does not generate a diagnostic code.

There are two or three other TSB's relating to less serious but probably unrelated problems with the steering.
2006 Suzuki Grand Vitara JLX-L, ~Maroon Red
2009 Escape Hybrid Limited AWD, Black, bought Jan.2013
- replaced ambient temperature sensor
- replaced hvac blend door motor
- updated SYNC software
- replaced water pump
- brake job
- replaced steering column
- replaced TPMS sensor
- multiple rear hatch water leaks fixed
- rattle in dashboard resolved as loose bolt in steering column coupler
- replaced underbody a/c lines to rear hvac
- replaced backup sensor
- replaced sway bar links
- replaced one outer tie rod (105,000 miles)
- replaced right front wheel bearing
- replaced ball joints
- another brake job
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Re: Power Steering Failure, FEH

Postby Jay2TheRescue - March 16th, 2014, 6:46 pm

The column replacement as I understand it was because Ford was not selling the torque sensor separately. I know it is available aftermarket, and apparently Ford has finally made this part available separately from the column.
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Re: Power Steering Failure, FEH

Postby feh2goup - March 16th, 2014, 8:20 pm

Jay2TheRescue wrote:The column replacement as I understand it was because Ford was not selling the torque sensor separately. I know it is available aftermarket, and apparently Ford has finally made this part available separately from the column.


But there's still an inconsistency in the information, which is the presence or absence of a fault code. I trust my mechanic to determine if there is a code, and mine had no fault code. I've read enough reports of this problem to know I'm not the only one that had no fault code. I've heard that the steering failure in combination with the lack of a code is what points to replacement of the whole column.

If replacing the whole column was necessary only because Ford didn't make the sensor available separately, then I (and others) have a serious issue with Ford.
2006 Suzuki Grand Vitara JLX-L, ~Maroon Red
2009 Escape Hybrid Limited AWD, Black, bought Jan.2013
- replaced ambient temperature sensor
- replaced hvac blend door motor
- updated SYNC software
- replaced water pump
- brake job
- replaced steering column
- replaced TPMS sensor
- multiple rear hatch water leaks fixed
- rattle in dashboard resolved as loose bolt in steering column coupler
- replaced underbody a/c lines to rear hvac
- replaced backup sensor
- replaced sway bar links
- replaced one outer tie rod (105,000 miles)
- replaced right front wheel bearing
- replaced ball joints
- another brake job
User avatar
feh2goup
 
Posts: 794
E-C LEVEL 5
Congratulations on reaching 750 posts!
Joined: January 12th, 2013, 2:44 am

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