LIFTGATE DIFFICULT TO OPEN OR CLOSE—BUILT ON OR BEFORE 3/2/2011
FORD: 2008-2011 Escape
Some 2008-2011 Escape and Mariner vehicles built on or before 3/2/2011 may exhibit a liftgate that is difficult to open or close.
Follow the Service Procedure to correct the condition.
This may be caused by the position of the liftgate striker in relation to the latch.
1. Remove liftgate striker.
2. Place flat washer under striker.
3. Reinstall striker. Refer to Workshop Manual, Section 501-03 for Torque Specification and adjust as needed.
Washer - Flat
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB.
Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
2008-2011 Escape And Mariner: Install Flat Washer . Includes Time To Remove And Install The Striker And Adjust If Necessary (Do Not Use With Any Other Labor Operations)
BASIC PART NO.